Mr. Tire Auto Service Centers

I believe the mechanic knew what he was doing. Unfortunately, everything else was wrong. They drove my car from the shop I took it to (Mr. Tire on Erie Blvd) to another shop (Monro near Walmart) without telling me! Then they wanted to charge $375 for a $40 part. That’s not labor, just the part. I spent 5 hours and didn’t get my car fixed. I took my car to the Mitsubishi dealer and got it fixed for less. Not good!

Came here today on a Sunday before Labor Day. Honestly, I expected the employees or managers to be cranky since it’s the weekend and right before the holiday—but not at Mr. Tire. I called around 1:22 PM asking if they could swap out my flat tire (I already had the new tire with me). The gentleman on the phone told me to come right over and they’d take care of it ASAP. As soon as I arrived, they took my vehicle in right away and told me it would be ready in about half an hour. My family and I walked around some nearby stores, and sure enough, less than 30 minutes later the car was ready just like they promised. Very affordable, very friendly employees, and a professional manager. Highly recommend coming here for any auto service needs.

I wish I could put 0 stars. We used to bring our car here when another honest mechanic worked here but he left and we got swindled out of $1300. Dropped our car off here and was told the work would be completed the same day. When that didn’t happen, we got a call several days later that it was done and was told they diagnosed put issue and replaced one of the four fuel injectors. We payed $1300 for the work, picked up the car and started to drive it home and didn’t even drive a mile before all of our dash lights came on again and it had more problems than what we drove it there with! Frustrated, we took it to a dealer who revealed to us that ALL of the fuel injectors were original and none of them had been replaced and showed us how dirty and worn they were. After a day with the dealer, ou

I ran into the owner at a gas station when I ran out of gas, he let me borrow a gas can with gas and reset my codes on my new Rav 4 FOR FREE. Went out of his way to help me and he didn’t know me. Imagine what this guy and his team are going to do for you when you pay them for services. Just an all around great person. We are lucky to have family ran businesses like this and we should be supporting them to the fullest.

I had new wheels and tires delivered here a couple of weeks before my installation appointment. Twice I requested that they mount and balance them prior to my arrival to save me time and they agreed to do so. When I arrived for my 10:00 appointment I was told that they didn’t have time to mount them and that it would take 1.5 - 2 hours. My car wasn’t taken in until 11:30 and I didn’t leave until noon. The guys were nice enough but wasted my entire morning.