Mr. Tire Auto Service Centers

My wife and I’ve been going to this shop for some time and previously trusted their work, which is why this experience was disappointing. I brought my 2016 Acura RDX in because the rear suspension felt unstable over bumps. The shop recommended replacing the rear shocks and provided an estimate of about $906. When I asked what type of shocks they were installing, the staff member wasn’t able to explain whether they were OEM or aftermarket. I had to ask for the part number myself and look it up afterward. After researching the part number, it appeared the shocks were aftermarket parts that cost significantly less online. Based on the part number, the parts on the estimate seemed to be marked up nearly 200% compared to typical retail pricing. When I asked about the price difference, the on

I made an appointment via the # online with a very incompetent operator. And was then transferred to the actual store and was told by a rather gruff individual that the appointment I had just made was "not happening" and I needed to wait another two days. I pushed back and he did eventually agree to "make it happen" as was initially scheduled, and seemed quite put out by doing so. When I got back into my vehicle, the previously pristine steering wheel, shifter and door handle were covered in wet, sandy mud (a lot of it). My tires were put inside my brand new SUV (with light tan interoor) without bags, as was agreed upon, wet, muddy and dripping all over the interior. And all 4 tires they put on were over-inflated by 5 to 7 psi. They also managed to scrape up all four of the very expensive

Mr. Tire has genuinely been the most thoughtful experience I have ever had with an auto service company. The team helped me last October with a wheel bearing issue, and then later around November I had more issues with my car. They were honest and openly communicative through the entire process. Unfortunately this new year, my car started having issues again and it appeared to be the wheel bearing issues once more. The team at Mr. Tire handled it personally and professionally. They took care of my car and the repeated issue and made the entire situation practically without stress. They have done me a great service and I will be grateful to them for their work ethic and kindness for a very long time. I cannot recommend their business enough. They are honest and trustworthy professionals who

Very honest and awesome shop. Went in for mount, balance and alignment. Tech checked alignment and said it was in range and didn’t charge for an alignment. Most shops would have just done alignment and charged. Thank you for being honest always. Will continue to get my business here. Have been a customer for over 7 years here. Won’t go anywhere else. Make sure to click through to the actual store. The first operator you get is completely incompetent, not the stores fault though.

Awesome service. They explained everything and completed the repairs in a speedy manner. I've done business with them many times and have always had great service and good advice. 10 out of 10 service score.