Musser Automotive

I recently had my vehicle serviced here, and I encountered a slew of issues. Being new to Kentucky and not knowing the area made it really difficult to find a service shop I could trust. After hearing so many people praise Musser Auto and recommend it, I decided to give them a try. I dropped my car off after hours at the last minute, and they had no issues with that. They worked on my vehicle for two to three days and stayed in contact every step of the way. Every issue I had was repaired, and they even went the extra mile to ensure there was nothing else going on. The staff was always quick to respond and very easy to communicate with! When I received my car back, I literally felt like I was in a new Camaro. To make a long story short (because God knows I can extend this story), they are

My Cousin and I drove to Bowling Green from Glasgow and once we were on our way back home something started making noise on her car so we immediately starting looking for a mechanic to look at it. We found Musser Automotive and asked them to look at her car and they didn't hesitate to look at it and they fixed it right then and there and we are safely on our way back home. I will say the staff are friendly and quick reacting and also the vibe I got from the building and the inside was like being in my Dad's Garage again doing car stuff with him. would highly recommend this shop for any need

My dashboard was flashing the airbag light. I was able to make a quick appointment and dropped off my car. It did take a full day only I think because there were customers ahead of me. Repair was a wiring issue and repair was completed with successful results. I definitely will reach out again for future repairs.

I was recommended to Musser Auto by a loved one, and I will gladly recommend them to others as well. I was completely at a loss as to what was wrong with my car. I typically handle my own brakes and minor repairs, so taking it to a shop for a more extensive issue made me anxious - both about cost and about my lack of knowledge. I had the car towed to Musser Auto and received a call within an hour of drop-off - they were already investigating the issue. By the next morning, they had called with a clear diagnosis and pricing. I was very price-conscious, and Ben took the time to find a part that worked within my budget. He explained the timeline clearly, saying it would likely take about a week for the part to come in and another day for repairs. Imagine my surprise when I received a call j

I cannot express enough gratitude to Musser Automotive for their auto repair expertise and customer service. Our son’s car overheated while away from home at WKU. We had previously replaced the thermostat and water pump at Kaiser Tire Pros in Louisville. The closest shop in their warranty network was in Glasgow, KY so we had the car towed there in case the issue was the thermostat or water pump it would be covered under warranty. Southern KY Tire Pros gave us no timeline, no price for “diagnosis”, and zero communication unless we called them. After keeping the car 2 WEEKS, they said it passed the block test and passed coolant intrusion tests. We drove 3 hours to meet their staff in person and get some information on next steps. We started the car right up in freezing temps and it idled an