Mutual Motors/Mill Plain

Scammer. Bought a car here with Bill in the late spring of 2025 and have had nothing but trouble in 4 months. Almost $8000 in repairs over 4 different issues... Would have been well over $10K if we had gone to the dealer. Bill's mechanic, on his site, suggested we go elsewhere on the 1st repair. He wanted nothing to do with this car. Bill gave us $800 and asked us to repair the first issue elsewhere. He's not returned calls since, for all the other issues. Nightmare. We're not a wealthy family. Bad news.

I’ve been coming here for the past four years. Bill & his Staff are always great, fast, friendly and have reasonable prices. No complaints.

Bill is the owner good to have a mechanic close by , tell him just call mike sent you

I could not be happier with the service I have received from mutual motors. Bill the owner has been excellent with me. And very reasonable on the prices. I bought a used car from him and he fixed a couple of problems I had immediately without charge. Even though I bought the car as is. Later other repairs I needed were we're done promptly and with great workmanship. The mechanic Santos is one of the best mechanics I've ever met. I trust Santos a thousand percent and this is the only mechanic I will go to now. I highly recommend mutual motors. These guys are so reasonable and so easy to deal with they stand behind their work and like I said Santos the mechanic he's just such a decent nice guy and a great mechanic.

**Scammer Alert** *Disappointing Experience at Mutal Motors* 1/5 Stars I recently visited Mutal Motors on Mill Plain in Danbury to address a persistent issue with my vehicle. Unfortunately, my experience was frustrating and unproductive. *Problem Not Addressed* Instead of diagnosing and fixing the actual problem, the mechanics replaced my battery without consulting me, claiming it was the root cause. However, I knew this wasn't the issue and explained it to them. Despite my concerns, they refused to listen. *Lack of Transparency and Communication* The shop's communication was poor, and they seemed unwilling to take responsibility. They insisted that the problem was resolved, despite clear evidence to the contrary. I showed them the ongoing issue, but they dismissed my concerns. *Un