My Guy Auto Glass

TLDR: They no showed the job, and then were rude when given the opportunity to correct it. Detailed post below, texts attached. Look at his responses of low reviews for examples of his professionalism. PS I am not a nazi. I had an appointment scheduled with My Guy Auto Glass today at 10:00 AM for a windshield replacement in Charlestown. Not only did he fail to show up, but there was also no communication to let me know they weren’t coming. I had to reach out multiple times for updates, and each time I was met with shifting excuses about delays, vehicle troubles, and poor service areas. Hours later, after waiting well past the appointment time, I was told the job wouldn’t be completed and that the glass would simply be returned. Instead of taking responsibility for the missed appointment a

I got "My Guy Auto Glass" recommended to me by the mechanic that did my car inspection, saying that he'd be much less expensive than the national companies, and since I'd be paying from my wallet, cost matters! Anyways, Jay did a great job replacing my Civic windshield, at a price *almost half* what Safelite quoted me. He's a one-person shop, so have a bit of patience, but I bet that you'll be very happy with how everything turns out.

Unbeatable prices, and fast service. They charged me about $135 LESS than Safelite was going to. I was told it would take about 90 minutes, and it only took an hour! Also really nice and down to earth people!

Highly, highly recommended. He works quickly but carefully. Really genuine guy, friendly and loves what he does. It shows in your work when you enjoy what you're doing. He charged about $150 less than 2 other quotes I got, met me locally and got it done fast. Did a great job too, I'm very appreciative of his good attitude and customer service. Whether it's repair or replacement, call him it's worth it!

Can’t recommend! Took our vehicle to him for a new windshield, he took all the surrounding metal trim off and sent us a pic of what the replacement entailed. A few days after getting the vehicle back the trim blew off our vehicle on the highway hitting a car behind us. When we contacted My Guy he said he never removed the windshield trim. We told him you sent us pics of you removing it. He called my wife a liar and hung up. It cost us almost $2000 to repair the damage to our vehicle due to his incompetence. Avoid this place at all costs.