NAPA Auto Parts - A & A Auto Supply

San Jose, CA · Auto parts store

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in San Jose
#450
of 1141 shops
City Percentile
25%
rating percentile
Address
NAPA Auto Parts - A & A Auto Supply, 3071 Monterey Rd, San Jose, CA 95111
Phone
(408) 578-8630
Website
www.napaonline.com/en/CA/San-Jose/store/27024?cid=pl_jobber_google_dac_27024_ao
Status
Closed · Opens 8 AM

NAPA Auto Parts - A & A Auto Supply is an auto shop located in San Jose, CA. It is one of 1,141 auto shops listed in San Jose. Its 3.9-star rating is slightly below the San Jose city average of 4.4 stars. There are 10 photos associated with this location.

About NAPA Auto Parts - A & A Auto Supply

More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts,... More

Hours

Saturday8 AM–6 PM

Customer Reviews

★☆☆☆☆ 1.0 J Sebastian Marquez · May 2025

NAPA's return policy is outdated and frustrating. Overly strict packaging requirements, and some stores charge restocking fees. Worst of all, policies vary by location, so you never know what to expect. Definitely not customer-friendly.

★☆☆☆☆ 1.0 Jesus Perez Frias · Feb 2025

Never have I had a negative experience with a cashier until today. Some old man with glasses who seemed to be the manager was being a smart ass when I asked if I could return some car parts that I had stored in different boxes from the original. “How do you expect me to return this without them.” A simple no would’ve been sufficient but his tone and body language was one of an arrogant old man. Terrible management. If there was 0 stars I’d put it.

★☆☆☆☆ 1.0 Devin Walentiny · Aug 2025

Store branded light bulbs only... I'm not going to go through all the work to get to a difficult lamp only to put in something of questionable quality/life in it

★☆☆☆☆ 1.0 Alex Strigelskiy · Dec 2019

Ordered online, Napa shipped to my house because part wasn’t in stock. The rotor arrived, right part number, but did not fit my car. My old rotor fits inside the new rotor on the picture. An error in the database - I can understand. I wasted my time: had to put old rotor back on. Came to this store to return it, they could not help me. They couldn’t look up by order number, CC, email, anything - told me to go to Santa Clara store. Wasted more of my time. Won’t buy from Napa again.

★☆☆☆☆ 1.0 Ali M · Mar 2025

Apparently NAPA stores are independent! Unlike other chain stores they do not honor the warranty if you've bought the item from another location or even from their website. This store refused to replaced a faulty item under warranty. Calling the customer service didn't help either. I'm never buying from NAPA again.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Auto parts storeAuto parts marketCar accessories storeCar battery storeCar repair and maintenance serviceMotorcycle parts storeRacing car parts storeTool rental serviceTruck accessories storeTruck parts supplier

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.