NAPA Auto Parts - A&H Automotive Group Inc

Cool older style, parts store. A step above the other parts stores when it comes to knowledgeable staff. I would say parts are above average in quality but the new average is pretty dismal these days. Good tool selection and above average body work supplies. If there were a downside, I would say less inventory than the other guys and not as robust of a supply chain but honestly, they end up accomplishing more with less most days.

So I rated it a three stars because I bought an alternator in a different state and needed a new one and due to them being self owned my warranty didn't work but it's so close being a four star. The gentleman we talked to offered assistance with my family's vehicle for a pretty nice price and so I like the place.

Extremely helpful people, was in from out of town needed to get fuel filters for my truck. Got me ready in a minute...

Horrible!! Called to verify a price descrepancy I found online on a non-stock part that I needed in 3 days. Young man I spoke to explained lower price($15.69) was distribution center wholesale & higher($36.99) was local independently owned price but that there was a glitch in the system-it shouldn’t show that much higher. I asked if I could place a phone order for pick up on the weekend since it was already Wednesday & I knew at least one of my parts needed to come from warehouse or another location. Guy said he could take order to hold but couldn’t take payment over the phone. Gave my list of part numbers, verified order total & that I could pick up Saturday morning. Saturday morning comes and no order on hold, nothing in the system either. We have 24 hrs to complete repairs & do oil cha

Update: I strongly suggest against purchasing through NAPAOnline.com for anything whatsoever!! If, for some reason you need to return something you bought online as a ship to home, you cannot return it to the store at this location. I respect that. I will say however that it is pointless to call NAPA customer service. They have told me every lie imaginable as to why they never provided me a refund, despite having received the item back weeks ago. During my most recent call the agent even stayed on the line after our call so that I couldn't access their survey. I could still hear him in the background. Today NAPA sent me an email saying I received a refund 13 days ago, however I found that also not to be true and called them out on it. It was only then that I finally received a refund. As