NAPA Auto Parts - Arlington Auto & Truck Supply

Great business to have in town. Friendly and knowledgeable staff. Clean store. Fair prices.

Ordered a oil flow sensor. The same day I tried to cancel the order. I tried calling 5 times always busy. I drove 6 miles to cancel in person. I was told can't do that once it's ordered. Went back the next day bought the part. I was told I could return it for 15%. He could have told me all that the first time I was there. I will be filing a complaint with NAPA about those kind of practices. I definitely remember why I stopped going there in the first place. The customer service is horrible. Do yourself a favor and go elsewhere. Part was returned without any kind of fee. But after I called NAPA corporate office. Thank you to the NAPA regional manager.

Don't go there. Got a jump starter battery was dead in it put another jumper on car drove it do shop. Now will not return the bad jumper.

What can you say about an auto parts place other than the person at desk was polite and got me what I was looking for?

Great customer service. Honest knowledgeable employees.