NAPA Auto Parts - Auto Parts Connection - Medford

Ordered online to pick up in store. Used 20% off coupon. Was messaged when the order was ready. Easy transaction. Friendly staff. No issues. Napa branded parts are oem quality. Highly recommend.

Not only did they give me the wrong oil filter (luckily I noticed the different size before I took the old one off,,,but after I had already drained the oil), but the attitude that the guy at the counter today who acted like I was taking his precious time when I brought it back to exchange for the correct one (yes, I did some google searching and brought the correct model number with me to make sure it didn't happen again). Mind you it was my wasted time correcting their mistake!!! Next time, its Amazon. At least the poor customer service attitude will be avoided.

Absolutely 💯 awesome service. I appreciate the time the gentleman took to help me. Thank you.

Very helpful. Got gas at a New Jersey station where you are NOT ALLOWED to pump your own gas. Attendant never put my cap back on. NAPA was able to help me out

Knowledgeable and friendly staff. I went to get a battery for my wife's car and before I was given the battery the guy gave me a few tips on how to take the old battery out, his tips saved me alot of extra work.