NAPA Auto Parts - Auto Parts of Neodesha

Nice people, most of the time have what I need.

Nice people, have always what I need

I had arrived today at 5:26 pm to pickup a part that was deemed "ready for pick up" was very needed, plus I had already payed for. Instead of me being serviced for what probably would have took seconds, I was unprofessionally waved off by a woman inside holding the door tapping her invisible wrist watch as if they were closed. Regardless the store was locked up at 5:27 pm, maybe you should specify you close at your employees convenience for business hours. Not the actual scheduled business hours that are posted apparently, now I'm just sarcastically excited to drive on my potentially dangerous brake pads at 4 am to work. Thanks Guys

Fast friendly David Stamey calls to let me know when my order will be in or to let me know the latest sales. Has every tool that no else has.

Ridiculous! They sold me the wrong part, I called them and was told just bring the caps up and we will make it right. Got up there and they wanted me to bring the whole part back. I would have done that if they would have specified that when I called! So I said give me the right one, I'll put it in then bring the other one back but nope can't do that! Just making me jump thru hoops to fix their mistake. This is why I buy my parts at O'Reilly in Fredonia.