NAPA Auto Parts - Auto Tire and Parts

I placed an on-line order for a small package which was at the store the next morning, as promised. My only issue was with the NAPA on-line ordering system. It would not accept payment nor would it allow me to sign up for their Rewards program. Apparently something wrong with the NAPA server. Order arrived overnight as promised and I simply paid in the store. Store personnel even loaded me a wrench to install what I ordered before leaving the parking lot . MANY THANKS!

I have gone in there multiple time dealing with Mr Ed, it seems and it’s always the same, never wanted my business, acts like we go in there stealing parts. Very unhappy to be there. This guy needs to just get out of there

Terrible customer service at the parts counter. The little guy got all bent out of shape when I told him I didn’t need a piece of tubing and slammed it back in the sleeve and his whole demeanor changed. I knew it was going to be a bad experience because he was completely put off by a customer walking in.

Really nice & smart people working there. Just didn't have what I needed on hand, but, were willing to order it for me !!! They went into a lot more detail about the problems I'm havin with my vehicle, then other parts store's did !!! That gave me MORE things to consider about, for fixin the problem or problems.. That's always a plus in my book !!!

Did not have correct parts, couldn't look them up. Not very helpful. One call to Napa at St. Clair and correct parts were available in 5 hours.