NAPA Auto Parts - Automotive of York Chambersburg

Open on Sundays 9 am - 5 pm. Needed to drive over an hour away due to living in a rural area with limited store choices. Online ordering with in-store pick up. Online did not indicate the same part # when I called the store to confirm availability. Did show up when I manually entered part # for ignition coil boots. Disappointed that too many parts are made in China! When I arrived at store they did not have (2) wiper blades @ 22". I could either take a 21" or a lower model. I chose refund. Truck should always be the same 22" on each side!

I stopped here to grab a few items as my car was acting up and I found Nathaniel to be helpful and caring. I picked up the items I was looking for and was quickly on my way. This NAPA is big and is set back from the road on a very busy street. It is a fairly typical NAPA.. I returned a short while later to purchase a fuel pump, but the car is over 40 years old, so the part wasn’t in stock. They offered to order it, but I just didn’t have the time to wait. I could tell Nathaniel felt for me and was really trying to help me, which I truly appreciate. Thanks!

If I could give zero stars, I would. The store itself was very nice; however, it was the customer service and poor attitudes that stuck out the most. Young kid behind the counter, who was obviously newer to the job. That was not the problem. We asked for a battery for a key fob and he immediately walked away without asking car make/model. The other lady behind the counter told him he needed to figure out what car it was since they vary depending on make/model. He came out, never said a word. Asked my girlfriend and I to take the fob apart, which the whole point of going there was to have someone that knew what they were doing fix it. The lady told him that he could look it up just “don’t break it”, which they ended up doing regardless. When he finally got it apart, he told us “don’t touch

They have about the best in stock inventory of any Napa in the area, also very knowledgeable

Have always had great experiences with Kellington and the crew at my local Napa til recently went in and dealt with an older fella believe his name is Dean… I had requested 4 coil packs and 4 spark plugs because the vehicle had almost 300,000 miles and had a bad misfire sending the car into limp mode… Dean argued with me and told me I was wasting my money and that he has never seen all 4 coil packs go bad… long story short to save my time that sadly I’m not being paid to stand there and argue I had taken the one coil pack he wanted to sell me… he couldn’t even offer to order in the others… Deans one coil pack resolved my issue for about half an hour til the rest of the codes came back and sent car back into limp mode… thank you for wasting my time. Please do yourselves a favorite and termi