NAPA Auto Parts - Chamberlain Auto Parts

Knowledgeable staff helped me locate what I needed as they usually do plus these guys were overly nice!

I came in 15 minutes before closing with battery and alternator issues. The closing employee helped me figure things out and spent a few minutes after closing to help me as much as he could. Thanks.

Car developed a misfire and flashing check engine light about 5 miles outside of Chamberlain. I went to this NAPA to use a scan tool to pull the code. They told me I could either buy one or go to the shop next door and have them read the code. I ended up spending $60 on a code reader and found out we had a P306 code indicating a misfire on cylinder 6. I asked to borrow tools to pull the ignition coil and plug out. The first guy basically told me to pound sand, the second guy eventually let me borrow the 10mm and 5/8 spark plug sockets and a wrench to do the job. They had the coil and plug on hand, and I was able to switch it out in 10 minutes and get back on the road. You guys need to work on customer service and friendliness, not the best experience.

Driving across the state and needing a bit of automotive help can be stressful, but Gary made the entire experience quite pleasant! He was very helpful, kind, and courteous. Thank you so much!!

Very courteous, knowledgeable and helpful. Was passing by on the interstate and needed my A/C refilled. I am clueless when it comes to anything automobile related. These guys were patient and polite. They made sure I got the right product and walked me through the process of refilling my A/C. I spent half of what I would have spent if I would have gone to auto zone. They had me back on the interstate in no time at all. These guys are great, highly recommended!