NAPA Auto Parts

This place is a joke !! I waited over 20 minutes for the warehouse to pull parts for me. I know why people dont shop here !!!

Great people, prices, and service.

Based on my experience a year or so ago, I would have given a 1 star review. However the employee that "assisted" me no longer works there so the environment was much more courteous and helpful. Thank you Zach for helping with my car's battery!

Appointment 1pm, Reach there at 11am, got dock at 12pm, got Paperwork 1pm, they are very strict with appointments time.

Poor customer service experience. Upon entry, we stated that we had a mobile order, and the gentleman at the counter gave us the "really?" look, as it if was the most inconvenienced task ever requested. I get that it's an auto parts store, and I don't expect customer service to be the greatest, but his body language spoke wonders. The order was quickly gathered and we left without much conversation. I still favor NAPA, though, but I'll consider a different location next time.