NAPA Auto Parts - Dyna Parts LLC

This location on 3ed street in Nampa has Excellent customer service! Ana was so helpful and didn't stop trying to help me find what I needed until we were out of options! Will definitely come to this location when I need something from NAPA. Good customer service is hard to find. And this location has it.

Just fine, I needed some machine bolts for my license plate frame 🪟 & ended up grabbing some that were to long & they graciously let me swap the size with no worries 👍

Service is getting worse. I order alot of parts from various parts houses for my business, and the service here has really gone down hill since the new ownership took over. Zombies answering the phone in the rare case they actually answer. I have been trying to order 2 cans of ac flush for 2 hours. will not be calling here anymore if i can avoid it!! RIDICULOUS!!

Management needs to either add more employees or tell the older male who is always back in the office or bathroom to come out and help the female employee out! This place is ridiculous! I was in the store this morning 8-8-25 and there was a line. Only a female employee helping customers until she finally went in the back and got another employee to come help. I returned to the store a few hours later to make another purchase and the line was even longer and the same situation! A lone female employee helping customers. Another customer in line said he had been waiting for 15 minutes and hadn't seen any other employee. We both decided to leave and went across the street to AutoZone. Absolutely unacceptable!! Laziness at it's best....do better!

This is going from being a place to get the hard to find items to a place that you you are lucky to find the basics. I miss when this was the go-to place, even if you had to pay a little bit more.