NAPA Auto Parts

Lenny and the guys helped me get all the parts needed to get my car back on the road. I shopped around other local part stores and rock auto. Believe it or not, Napa had the best price by far and everything was in stock. I work in the business and the quality of the parts exceeded my expectations. Calipers were powder coated black, rotor hats painted, and the pads look decent.

I don’t know why people like it here. They are slow and not well informed. They didn’t know the difference between LED and halogen lights. Also waited over 20 minutes for a light they didn’t have and wanted me to wait another 30-60 minutes for it to come from another store. She also answered the phone while talking to me. It was dark and quiet in there. Weird vibe, everyone moving slow. I only came here because its close to where i live. So I had to drive the town over to O’reilys.

I didn't buy anything, but they provided good advice

No books to lookup bulbs batteries etc. Takes several minutes to get anything from their computers and salespeople who seemed to want to be somewhere else. Suggest buying online on that place named after a river in the Amazon. That way they don't try to push a $40 lightbulb on you when a $9 one will do just fine.

I would avoid this place. Just a month or so ago, I came in and had a positive experience where an older man helped me install new a wiper blade. Not the same experience I had today with the manager. I went in today and he refused to help me and told me multiple lies about not being able to help install things for over a year now and how it’s a policy throughout auto part stores nationwide due to insurance reasons. This is absolutely not true as I’ve had people help me plenty of times here recently and at various other stores in the area. He also stated he fired the person who helped me in the past (not true as he reported it was a young kid who was fired and it was an old man who helped me) He sold me an overpriced part and told me to take it elsewhere and they can help me install it. It