NAPA Auto Parts - Elburn

What’s important to me about an auto parts store is inventory and knowledgeable staff. NAPA in Elburn comes through always on both. Regarding staff, the last time I was there I had my daughter along. She asked about the motorcycle outside which belonged to one of the staff. He asked her if she wanted to see it and took the time to show her his bike. She was so excited. In contrast, when I go to other auto parts stores I get asked if my vehicle is 4wheel drive when picking out wiper blades. My advice would be start here.

I've always had good experiences with the NAPA Auto parts in the area. This one is no exception. I was looking for a cheap pair of brake pads to hold me over. They had by far the lowest price @ this location, even comparing them to O'Reilly and AutoZone and any of the other big national chains. I went to pick it up. Arrived before I was supposed to. I went back out to my car and the kid pulled me back in before I drove away to let me know the part just showed up. And to my absolute surprise, it even included some hardware that I thought I was going to be reusing. It's nice when you buy something and there's more in the package than what you expected, so you can do a better job Not my first time shopping here and it won't be my last. Great prices. Great service. Great availability. The

I am new at changing oil in my vehicle. Do NOT GO HERE IF YOU ARE A NEWBIE!! First, the lethargic young man at the counter told me I should go to their competition to by a jack and jack stands. I asked if they were familiar with a part. The friendly fella behind the counter sneered at me and said he never heard of it. I didn't dare ask any more questions. On my way to AutoZone.

I got stranded in Chicago on Monday because my truck needed 2 new batteries so I went to a Napa closest to me in Chicago. I realized the old batteries were purchased 05/28/22 making them less than 2 years old so I tried to get a warranty service from where I purchased the batteries "Elburn" but they would not honor the warranty because "I had not purchased the new batteries from them" I called twice to see if they would honor the Napa 2 year warranty but they would not

Jared the owner is a great person to deal with. I met him in 2006 and only shop in his store for auto parts. They always seem to have what I need and if they don't it arrives very quickly to the store for pickup.