NAPA Auto Parts - Floyd Auto Parts LLC

I have been here before on recommendations and always received good service at good prices. Today I was able to get a new 12volt battery for my Prius and Jeff was absolutely awesome in customer service both in coordinating getting the battery in stock and in getting it installed. Very impressed with such great customer service!

Visiting from Charlottesville area - stopped at Circle K for gas and my car wouldn't start. Called Napa and spoke to Ethan. He was there with a new battery in 10 minutes and had it installed in 5 minutes. Very polite and courteous young man. Thanks for saving our trip to Floyd Ethan!!

Wants locals to shop there more often. Then when you do most parts are next day or at least the afternoon of your problem. Then there seems to be a mark up of 50% to 3X the price you can get it for in a store 30 minutes away. I want to support my local stores. I don't want to be robbed by them.

We were on vacation and had car problems and were stranded with a van that wouldn’t start. The guys at Napa were awesome. They brought a new battery and wrench to us on their way home and saved us. Thanks so much!

Our truck started acting up as we were traveling back roads on a long weekend trip. This particular NAPA didn’t have the part we needed but the gentleman called another NAPA in Christiansburg which did have the part and they pulled it and had it waiting for us when we arrived.