NAPA Auto Parts-GLEN BURNIE

I went in today to pick up a part that I ordered online. Marvin the store manager said that I ordered the cheaper part and they didn't have it in store. But was nice enough to give me the premium part for the same price. You don't see that much these days and I will definitely be a repeat customer.

Marvin did a great job! If you need Rotella T6 5W40 in quarts, this is the only place you'll find it. And it's a better price than Amazon! Will come here again. Thank you!

This is the most unprofessional NAPA auto parts I’ve ever been to, I can’t stand coming to the store. Unfortunately I have to. I will drive out of my way to avoid this location. The gentleman that sits in the front very rude lazy unprofessional doesn’t want to help anyone. That lady next to him does nothing but eat and has an attitude. They’re both very rude, disgusting and unprofessional.

Outstanding customer service and support. Large parts selection in stock. Chris and Shannon were both extremely pleasant and helpful. Shannon was able to look up and find my part which their store had in stock!!! Tried 6 other local auto parts stores and everyone else had to order them. I highly recommend NAPA on Penrod Court in Glen Burnie if you are looking for competent parts specialists and in stock auto parts. Best auto parts experience in a long time!

Never, ever shopping here for parts. Walk in and you have an old guy and some young woman who doesn't acknowledge that you exist. Both appear that they don't like being at work and feel inconvenienced whenever a customer walks in the door. I'd get better customer service from a suit of armor at Medieval Times.