NAPA Auto Parts

The phone number is wrong. I had to wait over 40 mins for someone to pick up the phone. When someone did, I was redirected to Conyers NAPA location. My phone call was dropped twice. The person on the phone wasn’t helpful at all. On my way to the store, I ended up at an Auto parts that wasn’t NAPA. When I finally arrived at the right NAPA retail store, the guy at the register was very helpful, even though the store didn’t have the item I needed in stock. He went ahead & placed the order anyways. I drove all the way to the Norcross location to pick up the item. Customer service over the phone is a mess, like always. Locations & phone numbers on google map & iPhone map needs to be updated. It’ll save anyone plenty of time and travel.

Big line, There's no one attending to customers, what's going on?

The best service! 10/10 recommend they had every part oreilys didn’t have. We broke down and they came and delivered the part we needed twice and were so helpful and so sweet to us. We broke down in GA hauling a trailer and had our little boy with us. Very kind and very helpful! Danny was sweet and kind and helpful! That man needs a raise!

I went in to get new windshield wipers because mine had just started ripping in the rain. All the workers were friendly and knowledgeable. Reggie was awesome- went above and beyond to put the new wipers on for me so I could drive safely.

Cant even have the decency to answer the dang phone, its ok, save yourself the trouble and go to a different store.