NAPA Auto Parts - Livermore Auto Parts

Robert working the desk was knowledgeable and really helpful this afternoon. Thanks for your quick service and helping me get the parts I needed!

I am not happy with the Livermore Napa Auto Parts. They seem to be closing early on Saturday's instead of staying open till 5pm. I'm not sure if it is another computer problem like the last experience I had. This last experience, I had my son go down to get a part that I ordered online, which was ready for pickup, but they closed again at 3:30pm on a Saturday, which they still advertise as being open till 5pm. I consider that false advertisement and will not shop there again.

The service was great. The gentleman that helped me with my wiper blade debacle went above and beyond. Thanks Livermore NAPA Auto Parts! I will be back!

NAPA auto parts stores typically serve professionals and not shade tree mechanics. The people behind the counter are reasonably competent but you had better know what you want before you go in. And remember NAPA is very good at supplying parts for Detroit iron so their stock of anything that didn't come from Detroit is relatively limited.

Ordered a battery on line, said they would have it the next day. Never got a call the following day, had to call and check. In fact the guy said it would be another day for the battery that i ordered and was rude. Asked him to cancel the order. Ordered it from Pleasanton Napa, they had it within an hour. And Livermore never canceled the order had to follow up yet again.