NAPA Auto Parts

Medford, MA · Auto parts store

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Medford
#32
of 66 shops
City Percentile
43%
rating percentile
Address
NAPA Auto Parts, 90 Hicks Ave, Medford, MA 02155
Phone
(617) 468-4845
Website
www.napaonline.com/en/MA/Medford/store/31362?cid=pl_gpc_google_dac_31362_ao
Status
Closed · Opens 8 AM

NAPA Auto Parts is an auto shop located in Medford, MA. It is one of 66 auto shops listed in Medford. Its 4.3-star rating matches the Medford city average of 4.2 stars. There are 3 photos associated with this location.

About NAPA Auto Parts

More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts,... More

Hours

Saturday8 AM–2 PM

Customer Reviews

★☆☆☆☆ 1.0 Jack Taylor · Dec 2025

As other reviewers have mentioned, the process for home delivery between this vendor and Napa corporate is fundamentally broken. This shop does not participate in home delivery— you will be left waiting for your part until you come and pick it up. Quite frustrating, will not be ordering from Napa again.

★☆☆☆☆ 1.0 Michael Bernstein · Jan 2025

I placed a delivery order to my home. The store did not deliver, did not plan to deliver, and did not contact me to say they would not deliver. After waiting all day on the promised delivery date, I called to ask when to expect my order. They first told me that the order was for in-store pickup (it wasn't), then told me that they don't deliver to residential addresses (even though the website explicitly says they do), and then told me that if I called the next day they might work something out (why not find a solution while I'm on the phone with them now). Clearly part of the problem is that NAPA's website offers delivery but doesn't require the stores to actually deliver. But there's no reason why the store can't contact customers who place those orders to tell us what's going on, and no

★★★★★ 5.0 Michelle Feitor · Jul 2018

I had an amazing experience at this location more than once! they goes above and beyond to try to help you find the parts you need, and if they don't have it in stock they will find it and order it for you. The staff is super friendly and the manager knows his stuff! I definitely recommend coming here if you want good quality Parts without getting ripped off

★★★★★ 5.0 bob sullivan · Sep 2021

Great staff, had to order the chemicals I needed. Extremely helpful. As a disabled person, they were extremely accommodating with my purchase. A true diamond in the area. Recommend everyone try them out.

★★★★★ 5.0 Tim Swain · Jul 2022

I prefer this napa store over all the others. They all take great care of me. I've been going here for just over 40 years. It's a very busy store and fairly close to warehouse if there is a problem and you need parts quickly.

Services

Auto parts storeAuto parts marketCar accessories storeCar battery storeCar repair and maintenance serviceMotorcycle parts storeRacing car parts storeTool rental serviceTruck accessories storeTruck parts supplier

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.