NAPA Auto Parts - Millersville

My 2023 RAV4 rear wiper needed replacing. I wanted a replacement that was close to the original and their NAPA wipers had the exact replacement. Made me a happy camper.

Everyone working on the store was frioa and very helpful.

Stop watching your customers shop! Can't shop in peace. Some grumpy old man in a hat was watching me the whole time then another employee comes out and mockingly says to him "way ahead of you" then rings me up. All because I didn't need assistance while browsing. Black people can never catch a break I will not be back. If you're a person of color don't give these people your money.

Terrible, I placed an order for a reman cylinder head, they said they got it and it will be in in 4 days, 4 days came around then they said I have come pay for it first, I paid for it then 4 days or so later a head came with no cams, they sent it back and ordered another and the same thing happened again. Then they said I had to give the vin number to get the correct head, said they would call me back and never did. Ultimately after 3-4 weeks they got one in but I already had to order one somewhere else. For special orders I would suggest they call their vendors to verify what's being shipped matches their listing. I don't know why one employee said they completed the order without taking payment.

The staff were very helpful. They didn't have exactly what I was looking for they helped me find something suitable when other NAPA locations also fid not have it.