NAPA Auto Parts - Millerton

I recently visited NAPA to inquire about my car’s brakes, and I couldn’t be happier with the service! One of the younger team (with long hair I forgot his name😭)member, in particular, was incredibly thorough—he took the time to explain everything in detail, from the wear and tear on my brakes to other key aspects of my car’s maintenance. What really impressed me was how engaged the entire team was. They didn’t just give me a quick answer; they made sure I fully understood the condition of my vehicle and what needed attention. Their professionalism, patience, and willingness to educate me made the experience truly outstanding. It’s rare to find a team that cares this much about customer service and transparency. Thanks to all of them for their expertise and friendly approach—I’ll definitel

Need to get rid of the short hair skinny guy. Really bad customer service 👎

Horrible customer service. Doesn't offer veteran or senior discounts. With 4 workers behind the counter 3 of which were doing nothing bu having casual conversation with eachother they somehow thought it was okay to allow a 80+ yr old frail man to carry a lawn mower battery out of the store and he to his car hehad just purchased with out a discount mind you, keeping in mind this battery was not light in the slightest insead of offering help they tied a rope to the battery to make it easier to hold. Terribly disgusting behavior by these young men, will not be shopping there ever again after witnessing this.

The gentleman behind the counter was very helpful and even installed the windshield wiper for me.

+A plus customer service. Bought brake caliper bolt kit. They deliver to my house in one hour. I ask them charge 5 dollars for delivery. But they didn’t. At the same time. I am very disappointed about autozone. I placed order for the bolt kit last night and paid online with next day shipping. When I asked autozone for tracking. But autozone say there is no my order and asked me to contact my bank to take my money back. I definitely will use Napa in the future. Thank you.