NAPA Auto Parts

New Franklin, OH · Auto parts store

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in New Franklin
#1
of 5 shops
City Percentile
50%
rating percentile
Address
NAPA Auto Parts, 413 W Turkeyfoot Lake Rd, New Franklin, OH 44319
Phone
(330) 644-2287
Website
www.napaonline.com/en/OH/New-Franklin/store/27957?cid=pl_gpc_google_dac_27957_ao
Status
Closed · Opens 8 AM

NAPA Auto Parts is an auto shop located in New Franklin, OH. It is one of 5 auto shops listed in New Franklin. Its 4.3-star rating is above the New Franklin city average of 4.1 stars. Based on combined rating and review volume, it currently ranks first among auto shops in New Franklin. There are 10 photos associated with this location.

About NAPA Auto Parts

More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts,... More

Hours

Saturday8 AM–2 PM
SundayClosed
Monday7 AM–6 PM
Tuesday7 AM–6 PM
Wednesday7 AM–6 PM
Thursday7 AM–6 PM
Friday7 AM–6 PM

Customer Reviews

★★★☆☆ 3.0 Xanadu · Apr 2025

I placed an online order in the morning, and the order was ready by early afternoon the same day. The store felt a bit cluttered and in need of a deep cleaning, but didn't concern me too much since I didn't have to shop it. There was only one employee working, and they were on the phone for about ten minutes before they were able to assist me. Gerald was friendly and efficient once available to assist!

★★☆☆☆ 2.0 D Geo · Nov 2025

It's a shame the location was closed, but it's not surprising the staff was less than friendly.

★★★★★ 5.0 Austin Phelan · Jul 2025

Ordered a battery online and picked up in 20 min. It was ready for pickup when I arrived. Great service!

★★★☆☆ 3.0 Paula Jamison · Jan 2025

The guy told me he didn’t have the tools to put my battery in. But yet they rent tools. I then paid for my battery I was the only person in the store and the guy sat it on the counter and walked away. Didn’t even offer to at the least carry it out to my truck.

★☆☆☆☆ 1.0 Zachery Pitz · Dec 2024

Placed a next day order and couldn’t get the stuff they advertised they could called me 5 hours after they opened to tell me that leaving me having to source things from other locations last minute will not be using this place anymore I’ll just throw my money at the bigger places that actually stock their stuff

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Wheelchair Accessible Parking Lot ✓ Quick Visit ✓ Batteries ✓ Debit Cards ✓ Nfc Mobile Payments ✓ Free Parking Lot ✓ On Site Parking

Services

Auto parts storeAuto parts marketCar accessories storeCar battery storeCar repair and maintenance serviceMotorcycle parts storeRacing car parts storeTool rental serviceTruck accessories storeTruck parts supplier

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.