NAPA Auto Parts

I had a very frustrating experience at this NAPA Auto Parts location that left me feeling disrespected as a customer. The salesperson I interacted with was rude, impatient, and clearly had no interest in providing decent customer service. From the moment I walked in, I felt rushed — as if my presence was an inconvenience. When it came time to check out, instead of giving me a moment to get my card ready, the employee abruptly told me to “hurry up and put your card in,” in a tone that was completely uncalled for. There was no line behind me, no urgent situation — just unnecessary pressure and a lack of professionalism. There’s a big difference between being efficient and being pushy. I don’t appreciate being treated like I’m holding up the day just for taking a few extra seconds during a

Seldom is anyone willing to help. The older bald guy is pretty much a lost cause. If it happens to be his cigarette break...forget it. Just utter disgust that you interrupted him. I just drive right by and go to O'Reilly. Less stress over there. I call it "No No Napa...not today "!

You wanna go somewhere that has a knowledgeable staff, this is the place. If they don't have it in stock, they can get it. Even some obscure parts I've needed they've found for me. Highly recommend! Oh yeah, and top quality parts

We had a great experience here, buying windshield wipers. A very helpful employee worked very hard to install wipers on our car and when one brand didn't fit right, he continued trying different brands until he found the perfect match. Thank you very much!

03/23/2024 - Not really the most motivated employees. No books to lookup parts so I asked at the counter. Took around 8 minutes to get a headlight. Walmart is cheaper and you can you look up part numbers for common parts yourself. And Amazon will deliver right to your door if needed. Two stars deducted. :-( 2020 - Good location and service at this store. Knowledgeable and attentive employees. If you have to shop for car parts in this area this is your place!