NAPA Auto Parts - Palo Cedro

This it the worst auto part store i have ever been to. They never have anything in stock and I have had multiple employees raise their voice at me because they don't know how to use there system. It's faster and easier to go to redding than deal with them.

Very helpful people, if you're front out of town and need any kind of recommendations this is the place to go.

Nice people, had supplies I needed in stock for the best price around. I've been driving past this place for years without giving it much thought, I think I found a new (to me) parts store I can use more often!

The gals Customer service SUCKS. Obviously no respect. I’m Absolutely disgusted with the young gal who refused to help my 85 year old grandparent with carrying a battery this morning. She told them she doesn’t “do batteries” and made them carry it in after we called to make sure someone could help them the day before. Seriously wondering what is wrong with people. Would had taken literally less than a minute to help.

6/6 times I came here for my parts everyone ways dull as a door knob. I call ahead, they say they have my part. I come in and it is the wrong one so they tell me best I can do is next day. I had to pay someone 20 bucks to get my part the following day, after paying 20 bucks to get there the day before for a stupid 25 dollar part just to receive the same wrong part they had in the first place the day before. They act like they've done this forever and lost all enthusiasm, they don't care to listen to what you say, not just this time but every time that i go. I said to bonnie 4 times in one conversation it was ordered the previous day because the one that was in Stock was not what I wanted. Only 2 total parts in the house for this application. My new one and the old one they had. I tell her