NAPA Auto Parts - Reliable Parts And Supplies

Arrived 25 minutes before closing. They were closed with the employee in the parking lot washing his car. He wouldn't sell the part we needed. There was anothwr car there wanting to purchase also.

Staff meanders around aimlessly and stare at you with vacant eyes while one person slowly helps a customer buy a $10 part for fifteen minutes and discuss a free Napa hat he got years ago but lost and how he liked that hat.

I arrived 30 minutes before their closing time and they were closed.

Please be very careful. When buying a battery from this location, especially with the old guy that goes and checks your battery. Because they will try to do trikes scams to avoid the life of the warranty on your battery so that you don't get the chance to get a battery Replace under warranty. This is terrible customer service and I will rather Go somewhere else and buy from now on.I will never buy napa auto parts again. Especially from this location. I both an battery from a different napa store and in the beginning of the year and came to this napa location to get my battery tested and replaced due to my warranty being in time. But the front desk gentleman after checking it told me that it was good and it didn't matter me explaining and insisting to check more into the issue I was having

Not customer friendly at all Called for a part which they had for a change We call at 1:12 left us waiting for 8 min to tell us they had it . We informed him we were coming and he said we close in 10 minutes which I was able to make. Got there at 1:27 with the door locked ! Would of been out by 1:31 seriously Don't think I will be back no respect for customers at all!!! And their site says 1:45 confirm by buisness 5 week ago but door says 1:30 but should say sometime before 1:30 when we're tired and want to go home