NAPA Auto Parts - RIDGE TO RIVER LLC

Fantastic service. Above and far beyond Best Practices of the Auto Parts Industry.

Old school mechanic and home town service. Now my go to for auto needs. But be warned, it’s no secret how good they are. You are looking at a 2 week wait for routine maintenance. I’d be worried if you could just walk in and get a mechanic. But my issue was a tire needing a plug. I was in and out in 10 minutes. And the staff is super friendly.

10 out of 10 service they just take a little bit of time to work on your stuff

They initially gave me the wrong diagnosis. Once we got that straightened out and I lost a half day of work, they did actually get the right part in, but the bill was twice as much as the quote had been for. Then they told me both front bearings were bad. Wrong. I had someone else look at it and it turned out to be a front axle slip yoke (4x4.) Nothing their mechanic told me has been right. Then they gave me the truck back with the cap on the wheel barely hanging on. See picture. So 9pm on a weeknight, I'm in the driveway pulling the tire to keep from losing the cap.

They're the best! They were just about ready to close and they took care of my husband's tire which was totally flat