NAPA Auto Parts - Saratoga Auto Supply Inc

What a joke. Ordered 2x brake hoses... Online ordering system said next day... I didn't have a ton of faith because the next day was a holiday but Google said the store was open and every other parts store in my area was open... So I figured I'd give it a shot. First, they were closed, then the next day I went in to pick it up. It wasn't in and staff said it'll be in at 7am tomorrow. Waited till 3 before I called...first guy put me on hold 10 minutes and forgot about me... Second guy: "Oh, the truck got delayed so probably should have called you"... Yeah, I guess that would have been nice. All around a crappy experience, but I guess I should have known because this is a similar experience I had the previous time (ordering some stranded wire and didn't show up till several days went by). So

Can only say nothing but good about this place. Shane/Mark saved the day in particular with getting me hooked up with a car battery I suddenly needed after being broke down in a storm the night prior. Even though I had tools that COULD have gotten the job done (slowly but surely) as I was trying to install the new battery myself out in the cold....Mark came out with better tools and helped me out so I could get on the road faster. Highly recommend and can't thank them enough! Lifesavers and such a relief. 🙏

Went above and beyond being helpful. Highly recommend this one!

I was just in your NAPA store talking to Tim who even though they’re understaffed was very helpful and quick to get the part I needed he made my experience great and I’ll definitely be back

Had all the parts I needed right in stock and the man at the register named mike was great very nice and helpful