Napa Auto Parts - Standard Parts Corporation

2021 0803 Everytime I go here things get sorted out. I lose my stress here because I the reassurance of top customer service. Guy came out to the parking lot after me while getting in vehicle asked you the one needing help? Went through a couple not a few books and a few dashes of the pen to paper and wallah! Parts on the way free shipping and tonight or tomorrow soonest. Just got to have the phone ready to answer to go back and meet Steve again and the shop pitbull. They have a machine shop here and all the right tools here. This store is impeccably neat. I hope everyone has great experiences like I do and If you find yourself here.... just know help is inside just have to listen to them and yes be specific when asking about what the vehicle is doing. The details are hunted dow

All of the employees that I've met here, have been extremely helpful! Suzanna tracked down a difficult part for me, and even though that location didn't have it, she already found it down the street at the Parkland location, without me even needing to ask. Then she even gave me great driving directions to get there! I was able to get the part I needed just before the other store closed. All of this relied on my engine number, which wasn't easy to find. She found it quickly, and culled out all of the parts that would/wouldn't work for me. Needless to say, I will be visiting this Napa store again whenever I need anything for my car! Thank you, Suzanna!

Bummer. Bought a Napa branded battery a couple months ago. It completely failed and won’t hold a charge. The store won’t replace it under warranty because I don’t have the original receipt and they can’t look the transaction up on their system. But people can’t keep every receipt for every item they buy. The fact that I have the broken battery in my hand should be proof that my battery is broken. Garbage warranty policy when your Napa merchandise performs so poorly. I won’t be buying more items like this from Napa.

Very helpful staff. Now my go-to for car stuff.

Every time I come in they are always willing to help. One time guy behind counter was eating pizza and offered me a slice. Yesterday I went in for batteries and younger woman, I did not get her name but I've not seen her there before. She was extremely nice and helpful. But they all usually are