NAPA Auto Parts

The gentleman who answered my call was super helpful and knowledgeable, and the in store customer service was unbeatable.

They offered to order the tap I needed I just couldn't wait. I found it somewhere else but it was nice that they knew what I was talking about and willing to help.

I bought a new battery in November. I did not drive the car for two or three days during an ice event. It's February 2025 and the battery was dead. My other car with a battery from a different vendor had no such problem. No use getting the same battery as a replacement.

Absolutely rude and horrible knowledge and customer service. They have no clue what's going on.. lady thought i INSTALLED a transmission seal .. UNINSTALLED it to bring it back. a SEAL. It was the wrong part given to me BY THE SAME STORE. MULTIPLE times the guy would turn the survey MACHINE around to choose 10 when in FACT its a ZERO.

They sale motor oil, but they don’t take used motor oil. Truth is I love Napa but if they can’t even cover the absolute basics of automotive necessities like all of their competitors, well……. I’m going to AutoZone.