NAPA Auto Parts - University Auto Parts Inc

Wow! Hold on. If you have a lot of money this store would be more than happy to take it from you. Went to get an air filter for small engine. They were going to charge me $60, are you kidding. It's for a small engine and still gave me the wrong one but it said on their computer it was only $11 there's no reason to charge that ridiculous amount. Went to another store and only paid $13 for the right filter.Do not recommend this store at all.

John is awesome 👌, brought my part as they were leaving. Fantastic commercial service. Thank you again John

I recently called this NAPA store to inquire about a silicone hose, and the representative on the phone assured me that they would price match it if I found a lower price at another store. The online price at NAPA was $66 per foot, which felt quite steep. However, I found the same hose at Fleet Pride for just $19 per foot. Unfortunately, when I went to the store in person, they refused to honor the price match policy. This was quite disappointing, as I was really counting on the price match and the convenience of shopping locally. I hope they improve their customer service and follow through on their commitments in the future.

Always informative, always helpful. Battery tested advice given, great small town feel

I called and ask the store if they had a specific headlight bulb I needed. A woman on the phone named Anita assured me they carried the correct bulb to my car. I drove there shorty after to pick up the bulb, however I realized it was the wrong bulb after I got home so I turned right back around to the store. I made it back to the store about 10 minutes before they closed so that I can exchange it or get a refund. The same lady (Anita) proceeded to close the store early when I showed up, locked the doors on me and put the closed sign right in front of my face. She could have at least just told me to come back the next day. I wasn’t the only customer there either. Other customers were leaving the store and she followed right behind them to lock the door. There was also others pulling into th