NAPA Auto Parts

Lisa is extremely rude and unprofessional. Told my husband not to come back because when I used to work there they don’t like that I talk. I will never go back ever again

Im a driver and these people are good people - J

Okay I will first say that I thought it would be a great relief to have a Napa auto parts store in Wellington. Being one of those few guys who still works on his own vehicles- I expected that this would be a godsend. Unfortunately over the last 2 years, every time I've gone in looking for tools, parts, hoses... literally anything at all for Automotive they have not had 1 item I needed short of overpriced two-stroke oil and fuses. I cannot figure out what they actually sell here but it is not Auto Parts as far as I can see. A lot of people are complaining and wondering why they're building an O'Reilly's in town... hopefully this helps to explain that. People need an auto parts store that actually sells Auto Parts and tools for those Auto Parts. *Update, I have been back a few times recentl

Way overpriced. Salespeople do not know the difference between products for gas vs diesel vehicles. I sent someone to buy a specific product. I gave the exact name of what I needed. They were read the exact item from a text. Instead of listening to what was asked for, they sold the incorrect item saying it was the same thing. It was double the price. Something similar has actually happened before. I will not give them another chance. They were also rude the last time I went. Will drive to a north Fort Collins store next time. Hope the rumor is true that a new auto parts store is coming to Wellington. Maybe they will train their employees.

We came in around 11:30am on a Monday. There was only one gentleman working at the time. He was very nice but a little rushed (there were a few others). We did have to stand and wait in between customers. Once Chris came in to help it went much quicker. Chris was very helpful and spent a few minutes researching a special oil cap for our Volvo. Even though this place was understaffed, the friendliness from the parts guys made up for it. Big thanks to Chris Padilla for all the help!!!