National Car Rental

If you’re not using National you are missing out. The ability to walk out choose a vehicle without standing inline is amazing. So get them reservations in and bypass the lines. Great customer service at locations and the corporate level. Just can’t beat it!

For 3 years I was a loyal customer always renting with National and each rental was long term. I formed relationships with the managers and they recognized me as a valuable customer (executive platinum elite) and would upgrade me without any problems until the last 6 months!!! There are now a bunch of young (look like barely older than teenagers) who are very good at regurgitating the rule book (Blake and Morgan) and try to force some vehicles on me that I didnt like. Today was the third time (3 strikes) and now I am out as I have run out of patience. Just next door is AVIS and they give the vehicle I like with a smile. No turning back!! Good luck National with your rules and your pimpled managers. Addendum: A day after I post the above review I get a standard response from 'Chris' to go

A usually good experience with enterprise and national turned not so great because of National/Enterprise employee Rodney that is working the front counter. We have a business account w National and Enterprise, our employee goes to pickup the vehicle and presents his ID also has the reservation in hand via email. Rodney will not look at the reservation or the name on it. Our employee calls me to assist and management in the entire facility won’t speak to me so we can get this handled. Rodney was threatening my employee and had to be held back by his manager as Rodney was trying to come around the desk. This should have been a very smooth transaction, the car was booked in my employee’s name and information, confirmation email had all the info on there and both Rodney and the management sai

The ease of bypassing desks to get the cars is the best part of renting from National. The checkout and checking always goes smooth. The cars are always clean.

I exclusively use National when available for all my rental car needs. National makes it easier for me to get my car and get on my way. I encourage every one of our traveling employees to get a National account and reap the benefits of easy pickup, drop-off, and rewards.