National Car Rental

For anyone stressing about where to rent a car in Costa Rica - National was amazing for us! They were very fairly priced and everything went wonderfully. We booked though our Chase credit card and it wasn't an issue at all. They didn't push any extras on us, though we did choose to opt in for the full deductible coverage, which was only $10ish dollars a day and super reasonable. The staff was really friendly and helpful and the car was great! We went with a Jimmy and had no issues at all. As far as mandatory coverage - because we booked through a credit card that had rental car insurance coverage, we were all good to go - no need to buy anything on top. Totally stress free and smooth process! Also - sign up for the free membership and it'll be way smoother.

We have had some bad experiences renting cars in our travels in the past although I would have to say that National Car Rental in San Jose is one of the best experiences that I have had. The check out was efficient and professional in English with no high pressure to purchase extras. All of our questions were clearly explained. Time with spent with us at the car explaining features as well as going over the car for any possible damage. Return was very efficient with them waiting for us with the shuttle doors open even though it was 3:30 a.m.

National gives the best customer service and has the right car for your needs. It’s easy to rent a vehicle with National, they take care of you from start to finish meeting all your expectations. I would definitely recommend. Super easy picking up and returning your car through them.

I travel quite a bit for my job and need to rent a vehicle 1-3 days at a time. National has be seamless, no waiting in lines at counter. Go to the executive area, pick whatever vehicle you like and go.

National is generally very good, my last rent had issues, the agent receiving the car apologized and I felt better. The car was dirty, engine service light was ON, one tire was 7 psi lower than the other 3. This is my first low experience in many years. Not worried about it.