Neil Brown Automotive

I have used Neil for almost 20yrs. As a single mom, car repairs are one of those things that can absolutely sink you. I can’t imagine anyone could be more fair, do better work or be more accommodating than Neil. He keeps it real, no inflated fluff. He is just The Best. 20 ⭐️ s as far as I’m concerned, all day long.

Neil and his team are awesome, got me in and out quick. Quality work for a good price. 10/10 will use his shop again. I looked all over the valley at different shops, looking for things like reputable, fair , availability, communication, and professionalism. If you're doing the same stop looking, this is the shop you want to go to.

I’ve been using Neil for more than 10 years. He’s always been honest and trustworthy. His prices are about half what the dealership would charge. He and his crew are always willing to find cost effective solutions for unusual situations.

I had a really difficult time with Neil. I experienced some stiff steering back in August and took it to his shop to be repaired. Last week | started to notice stiff steering again, so I took it back to him to have him check out what was wrong. Assuming there would be no charge since it felt like the same issue I had experienced a few months ago, I was surprised when he told me the total would be around 300. After inspecting both invoices and doing some research, I learned that the issue I was experiencing this time was likely due to a mistake made in their repair back in August. I asked for a refund because I did not think I should be charged due to their lack of care during the first repair. Neil got very defensive, very loud and was quite disrespectful about the situation and would not

Brought a jeep in 8 months ago to have a head gasket fixed, oil cooler leak, seat belt light issue and airbag light issue. Jeep is now leaking oil from the head gasket. Took to another mechanic to diagnose and said it looked like a DIY job was done and oil was seeping through from their job. The seat belt light issue was fixed with a used junk yard seat belt buckle. You would think a reputable mechanic would buy new parts from reputable places. All the parts for the head gasket fix where purchased from O'Reilly's. They did fix the airbag light by plugging it back in under the seat and I assume the oil cooler was fixed too. This was a 4k bill in the end. There are a lot of mechanics in the valley id probably look elsewhere.