Neil's Pro Service Inc

Met Scott, Mario and other mechanics when I needed help with 1994 Mazda truck. They diagnosed, fixed and treated me very fairly and honestly. I returned month later with 2019 Ford Edge Titanium and they replaced battery while I waited and gave me better deal than I know I would have received elsewhere. They are trustworthy and reliable which is hard to find nowadays especially for an older single female! They will be my first call for any mechanical issues I have. Thanks Scott (and guys)

On a road trip and had a car break down Scott worked on my car despite a full garage, fixed my problem and had me on my. Great service and a fair price. Love this garage

Wow! Highly recommend these guys as honest and community driven. Took my old BMW in. It ended up having a cracked oil pan. Scott told me they wouldn’t be able to work on it so I went to pick it up. All the oil had leaked out. Even though they knew they couldn’t repair it, they lifted it up to show me the crack and Scott even went out of his way to add silicone to the crack so I could drive it home. He put oil in it and sent me on my way and refused to charge me. That’s customer service!! I will definitely be back with my other car!! The entire time he had a smile on his face! 🙂🚘

I have only been here twice. Last month I had a coolant leak on my old car. They replaced the radiator. Everything seemed good and I had no complaints. They would have gotten 4 stars then. (Their service is not great. They didn't call when the car was done and I had to call them myself days later to find out the car was done. This happened both times I took my car in. I would have given them 4 stars for that .) Last week my car started overheating again. I took it in and they charged me $122 to change the radiator cap. They said the radiator cap (the one they put on when they replaced the radiator) was the wrong kind. Personally, I would be ashamed to charge someone for my mistake, but these guys apparently do not share that belief. I don't know if they do this kind of stuff deliberate

My family uses Neil's Pro for over 10 years Great place, excellent family business model, and a great customer service.