Nelson Auto Sales

I can only rate Nelson’s as far as the service department is concerned. I was under a time crunch for repairs / getting a Maryland vehicle reinspected in a certain timeframe. Justin was very helpful with getting a part ordered, delivered, and installed all within a few day span. Much faster and less costly than the local Jeep service department. Extremely grateful for the service and will now be a continued customer.

I had always heard great things about this dealership but unfortunately for me I had problem after problem with the car I bought from them. A few years (and thousands of dollars) later I went to trade the car in somewhere else and found out that the car had frame damage from a previous owner which essentially made it worthless. They sold me a car priced higher than the bluebook value that had reported frame damage on it. When I called Nelson about it I was told "An accident report is an accident report, it doesn't really mean anything." I probably should've pushed them to make it right but there was no initial offer on their part and I was completely turned off from dealing with them ever again. If you are interested in a car from here make sure to spend the money for a carfax report to m

Spent the usual 3+ hours with the Sales Rep, comparing different vehicles and prices. Found a vehicle I liked, and was going through the process of obtaining a loan. While waiting to hear from the Loan Officer, another Salesperson SOLD that car to another person,, Stealing the Commission from the Lady I was working with. BAD MOVE Steve! Found out later that this dealership has a habit of charging a couple extra thousand dollars above standard prices. Only reason I put the 2nd star is because Nan, my Salesperson was Good at her job.

Excellent buying experience. Extremely nice vehicle sold by a friendly and helpful staff. They also found me financing over 1% below my own personal credit union rate. Will definitely look here first for future purchases. Thanks Matt and David!

My wife and I have purchased 3 vehicles from Nelson. All purchases how been excellent. 09 Buick Enclave in 2011. 2011 Mercedes Benz C300 in 2014 and in September 2016 bought a Nissan Rogue. I'll never go anywhere else.