New Ken Automotive Repair

worst shop i’ve ever went to. i asked for a radiator to be replaced and they left my mother without antifreeze in the system without saying anything. extremely over priced and lied about the times he could get the vehicle into the shop. 3 different days the car was down there and said they would work on it each day and did not. ended up leaving the shop and car overheating leaving me left to get a tow.

Tried to call the number this morning to resolve this but it was disconnected. Went in for rotors yesterday, they had to snap off one lug, replaced it with a different sized lug, When they did that they damaged my wheel rims (picture below), didn't hang my caliper so the break line got damaged causing the caliper to seize up which destroyed my new rotor the next morning on the way to work. Also destroyed the caliper because of the intense heat. When they had taken the lug nuts off and put them back on the completely destroyed them making it almost impossible for the mechanic at a new place to get them off (picture below). Never going back. Wouldn't recommend this place to an enemy.

The best auto repair shop in the city

My family has used this shop for several years. They keep our cars running and in good order at an affordable price.

Mechanic is super friendly, prices are good, and have only ever had good experiences with them