Nicholson Auto, Inc

NICHOLSONS AUTO !!! Beware!! My insurance company called NICHOLSONS Auto in Salem, WV to tow my Camaro from center pointe to Big Isaac. This was on December 3rd right before the snow storm. This Is the reason I’m just now finding the damage. We dont drive camaros in snow storms or bad weather. The lady on the phone says well how Do we know WE caused the damage. I said because the car was fine before if got towed here and hasn’t moved since. Now the front right tire is bent 12 inches to the right. Obviously something happened in tow and they want to deny it now. I’ll just get my insurance and a lawyer involved. Don’t have Nicholson’s tow your vehicles if you plan to get it to its destination in one piece. #ownyourmistakesnicholsons #lawyeredup

Richard and Ricardo were amazing!! They got my loaded truck unstuck safely and a lot faster than I thought lol

We had to call around for a towing truck when our truck/trailer slid into a ditch. They were prompt and friendly in a very stressful moment. We highly recommend Nicholson Auto.

Rude and unprofessional staff. I called for assistance because my car needed to be towed. Instead of helping me, the girl who answered the phone mocked me and told me to “call back when you can speak English better.” That response was not only unhelpful, but also offensive and completely unacceptable for a business that is supposed to provide support in stressful situations. No one deserves to be treated with such disrespect, especially when they are asking for help. This experience left me feeling humiliated and frustrated.

Was broke down with a blown trailer tire on route 50 on a very hot summer day. The driver went above and beyond what I considered his normal duties and got me back on the road.