Niello MINI Service Center

I just moved to the Sacramento area and needed to get set up with regular service and I noticed my 2015 Mini jerking at lower speeds, I was concerned it could be the start of a transmission issue. Michael listened to my concern and was up front about the fees. He stated he should have some answers by early afternoon. Sure enough, I got a text that the engine mounts had worn out. I was given an estimate, which I approved. Wy car was done by the time I got out of work. On the drive home the ride was much smoother and no more joking in stop and go traffic. Super satisfied!

Spam company! They post one official price on the internet, but when you show up, all prices have Addison for 5 thousand more!!! It is from 17% more than MSRP! Which they don't mention on the website! MAY23,2025. Thank you for your reply. But I'm taking about US website, not UK manufacturer. Here, as I know you suppose to provide true and existing price.

I was lucky to work with Tony McCall as my service manager. While my car may not be in top shape, I was able to reach them on 12/26 and get in, WITH a loaner, a 2023 Mini S! My vacation was saved! The malfunction was quite slippery, but Tony and his team were tenacious! When the system lights no longer showed up after many different fixes, he felt confident letting the car leave their nest! Tony followed up w me and checked on me after my 400mile drive home. 10* service!

Do not take your Mini here unless you want to leave a lot of money on the table for them to sell you pricy repairs not needed with overpriced part from which they profit quite a bit. Worst place to take you car in for service. I took my Mini here many times and they always overcharge and try to sell you maintenance and repairs that are not needed. This past month I said enough after they asked me a combined 5k to for a check engine light on a 2010 cooper S. They obviously charged me the crazy $240 for diagnostic and took the whole day to give me the ludacris estimate. Just look.at the place and what they have to pay to maintain all that real estate and staff. WHere do you think they are getting all that money... from overcharging customers.

As a mini cooper mechanic i have made a living off of these guys misquoting clients. I mainly buy and sell coopers. It is very common for me to buy coopers that these astronauts claim have bad engines and need thousands of dollars in repairs. Yet when i get them, the issues are not really that bad. People finish off selling for cheap their loved cars and buying new cars from the dealership. So dealership never loses. Either its a strategy to sell more cars or the "mechanics" have no idea what they are doing. I just bought a cooper jcw, expensive car for a fraction of the cost. The seller brought in because it would heat up, dealership changed thermostat, the dealership than claimed the car was not reaching temperature so it was most likely a blown head gasket, The dealership quoted the