Nisqually Automotive & Towing

Thank you to the two drivers that came out yesterday on a holiday week, took time away from there family to tow me to the nearest Kenworth dealership after my truck simply died on me and wouldn’t restart. Both of the drivers were professional and knew what they were doing. I spoke with Tony, the gentleman who set up the tow. ETA was a lot quicker. They got there within the hour and had me all hooked up and ready to tow within a very reasonable amount of time. Thank you again for helping a fellow truck driver out. I appreciate your service and dedication.

As someone who is already struggling and anxious about finances and my car, I had a really disappointing and anxiety-inducing experience with their automotive shop and will not be coming here again. I originally called because I had a check engine light come on and I got the code scanned at O’Reilly auto parts. Front desk service told me that they would be able to provide me with a more detailed, in-depth scan than O’Reilly auto parts. I drop my car off, get a call a few hours later, come in, and front desk staff hands me a piece of paper with less information than O’Reilly auto parts gave me. The mechanic didn’t come out to provide their opinion or findings either. I was within my right to ask why they decided that I needed $2000 worth of parts replaced. I politely informed front desk st

I had a really frustrating experience with Nisqually Automotive the other day that I would like to share. Before Christmas, I called to schedule an appointment for my brakes, which they had replaced before. My brakes started making a tapping noise after I had to use them heavily during an accident, so I explained the issue in detail. The receptionist told me I could bring my car in on January 3rd. But when I called on the 3rd to confirm, they told me there were no openings and that I’d have to wait until January 15th. This was beyond frustrating because it completely went against what I was told earlier, and being given such a small window to bring my car in felt unreasonable.It then took over ten days of constant calls just to get in touch with a manager, even though they kept promising s

My truck threw a rod bearing on I-5 South Bound comimg down Nisqually hill Monday Evening the 8th of December 2025. I coasted into the Chevron Extra mile Gas Station managed to park the truck under the sign out of the way of the fuel pumps and through traffic. I went in and got a few items and told the cashier what happened and asked if it was ok that I stay the night in my truck. I was told yes no problem. The next morning I went in and spoke with the day shift cashiers and asked if I could leave my truck there for a few days and I would be back to get it? Iwas told yes. I called on Wednsday to check on it and again was told it was ok. On thursday evening about 10pm I showed up to get my truck and it was gone. Come to find out the Manager of the Extra Mile called and had it towed by the c

Fast & Friendly service as always! Y'all saved my A$$ today when I lost a coolant line on my Porsche Cayenne. I have had your phone number memorized for at least 25 years. This is the first time I have personally had one of my vehicles towed. The call was quick & easy-she got my info & location. Jason arrived & took exceptional care while loading, securing, & offloading my car. I will continue to refer anyone who needs your services.