Nissan Of New Rochelle Service

I recently visited to get brakes done. When picking up my vehicle I forgot to present my coupon for complimentary but called less than an hour after to ask if they could honor it. I even offered to show proof that I had the coupon at time of pickup. The customer service rep was very short and not understanding. I find it disappointing they would not inform a customer of these coupons or honor them if circumstances are reasonable. They also recommended significantly more work to be done than another shop that looked at my vehicle shortly before. I do not recommend taking your car for service here as they do not seem to prioritize customer experience or loyalty.

Ethan Sterling awesome Guy and Rey Sanchez the best looking for deals and helping you...THANK YOU GUYS

Great experience at nissan of new Rochelle ! Donald and his team were friendly, helpful, and made the process easy from start to finish. No pressure, just honest, informative and professional service. Highly recommend!

One of the friendliest, most accommodating, honest, and welcoming service teams I have experienced. Highly recommend.

I always take my nissan here. They are the best. Lamar is great and his whole staff are so professional, couteous and friendly. The mechanics there are on top of their game. I highly recommend this service dept. You will not be disappointed. Keep up the great work.