Nola Rent-A-Car

Do not rent here. The first car they gave me had the bumper falling off. The second one was covered in damage and the collision warning system didn’t work. They are not part of the airport shuttle—you have to call them after you arrive, and then wait for pickup. I'm still waiting on my $250 deposit and had to dispute the charge with my credit card. They also require your own car insurance. Overall, terrible experience. Never again.

A positive review . I read all these negative reviews and wasn't worried but was concerned . Couldn’t change it so waited for my end result . Car wasn’t fantastic but I would say 8/10 outside . Inside was 10/10. Car was a 23’. Over all I had ZERO fees extra. No surprises at all ; and even received my deposit back within a few hours !! Shuttle was beyond fast although you do have to take the main shuttle to pick up location . So over all I have nothing bad to say about this company. Just seems only negative people wanted to speak up so I would like to say “ doesn’t happen to everyone “.

Do not rent from this company. They give you cheap cars with flat tires. They also state they hold your deposit for 10-15 days but it’s been 3 weeks now and I still haven’t received my deposit. The rep told me the exact same thing when I called a week ago, now she’s saying it’s going to be on there tomorrow. So unprofessional!!!

My name is Sarah, and I rented a vehicle from Economy Rent a Car, your company, on 22-25 JAN through Hotwire. When I received the vehicle, I examined the outside of the and noted some scratches and took pictures of the damage. Then I entered the vehicle to find the driver side door panel on the floor of the vehicle detached from the vehicle. I went back to the office to report the damage and was informed that they were aware of the problem, and I should not have any problems from the issue. Departing the facility at approximately 1730 (5:30pm) and approximately 1/2 mile down the road the "Warning Malfunction" "See Owner's Manual" like came on. I pulled into the nearest gas station and called Economy and they tried contacting the NOLA office, which was closed. The Economy rep said he was

All n all it could’ve turned out a bad experience, however Rosemary was more than accommodating! She not only was extremely patient also very helpful!!! Rosemary you were great all the way around and did it all with an amazing attitude!! Thank u Rosemary for helping us have a great experience in NOLA!!!