Nordkuste Performance
Brooklyn Heights, OH · Auto repair shop
- Address
- Nordkuste Performance, 4869 Van Epps Rd, Brooklyn Heights, OH 44131
- Phone
- (216) 586-6141
- Website
- www.nordkuste.com
Nordkuste Performance is an auto shop located in Brooklyn Heights, OH. It is one of 5 auto shops listed in Brooklyn Heights. Its 5.0-star rating is above the Brooklyn Heights city average of 4.6 stars. Based on combined rating and review volume, it currently ranks first among auto shops in Brooklyn Heights. There are 10 photos associated with this location.
Customer Reviews
Absolutely Outstanding Experience! From start to finish, working with this performance shop was a breeze. Mike and Kyle were incredibly responsive to all my questions and special requests, and their flexibility with payment made the whole process even smoother. Everything was handled electronically, which made it super convenient, and I was impressed by how quickly everything moved—from ordering the valvetronic exhaust to having it installed on my BMW X5M the very next day after delivery. Even after I picked up the car, I had a few follow-up questions and minor adjustments I wanted to make, and once again, they were quick to accommodate—both with service and pricing. It’s rare to find a shop that goes out of their way to make sure the customer is completely satisfied, but that’s exactly w
Full disclosure - Mike is my brother-in-law, and as biased as I might be, I have never had a consistently relaxed, fully-transparent, and non-judgmental experience as a customer hardly anywhere else for any other service, let alone with a mechanic. For years, I've tortured Mike with my old Japanese shit-boxes. Every time I give him a call, there's a fair amount of guilt and embarrassment, considering the $100k European sports cars it'll share workspace with while its rust and debris fall over the garage. But Mike never bats an eye, even suggesting I come to him for little things like oil changes just because "It makes more sense to do it all in one place." I thought I was alone, given the family-ties. But after getting curious about how other people experience Nordkuste and reading the r
I had a great experience with Nordkuste Performance and highly recommend them. I was on a cross-country road trip with my daughter when my X3 started making noise. We had an overnight stay in Cleveland, so I decided to take my car to the shop before getting back on the road. I showed up as soon as they opened, without an appointment, and the service manager, Kyle, along with Mike, the mechanic and owner, took the time to listen to the issue and learn about the car’s history. Mike even suggested a test drive with me so he could hear the noise firsthand. After diagnosing the issue, he showed me exactly what was causing the problem and offered several options for how to repair it. They even took pictures before the repair so I could share them with my dealer back home, who had installed the
Excellent 5-star service by Mike and the Nordkuste Performance team on my 2007 BMW Z4 convertible roadster. Needed a starter replaced along with a service plan for a couple of other maintenance items. I towed the car to my long time and original dealership but received an outrageous repair quote. The car would not start so I believe the quote/service was marked-up as a result knowing I was in a tough spot. I then reached out to several reputable BMW and European service garages and dealerships in my area for additional estimates. Nordkuste Performance was highly competitive in comparison on pricing and value for the needed service(s) and significantly less than the original dealership quote. I had the car towed to Nordkuske Performance from the dealership for them to do the work. Mike was
Jan 2025 update: can’t thank Mike enough for getting my 78 superbeetle done for engagement pictures. He went into work Sunday night to finish her up and make sure everything was good to go for Monday photos. I had suffered an engine fire… he went above and beyond to address and potential causes (ie removing fuel tank and cleaning out all sediment. 2 oil changes to ensure all fire retardant was flushed out). He also drove it with me at pickup and took a lot of time out of his day to go over everything in detail with me. Always a pleasure! My fiance and I thank you!!! Great experience with Mike getting my car ready for Mid-Ohio. I appreciate his patience and thoroughness, and will definitely be back. Thanks!
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.