Norm's Used Cars, Inc.

Absolutely Outstanding Experience! I can’t say enough great things about this dealership! From the moment I walked in, I was treated with genuine kindness and respect. The team was knowledgeable, patient, and never pushy — they really took the time to listen to what I wanted and helped me find the perfect car for my budget and lifestyle. The entire process was smooth and stress-free, from the test drive to financing and final paperwork. They went above and beyond to make sure I was completely happy with my purchase — even checking in afterward to make sure everything was going well. If you’re looking for a dealership that truly cares about its customers, this is the place to go. I left feeling confident, appreciated, and absolutely in love with my new car!

Buying from Norms used cars was effortless. They made us feel at home, like we were part of the family before we even decide to buy. Many thanks for a fun and enjoyable car buying experience.

We bought a 2011 CR-V about two years ago from Norms. Had a really nice experience with Thom and the staff in the office. We also bought the warranty on the car, which we’ve used a couple of times because we’ve had to bring the car in for mechanical issues covered (and not covered under the warranty, paid out of pocket, roughly over $2,400). We had our state inspection performed there the last couple of years. They informed us in September 2024 with the inspection that the rear brakes and rotors needed to be replaced. We went ahead and did that. They also cleaned and adjusted the e-brake, in addition to fixing a shock/strut issue, a crack in the exhaust, and replacing a couple of bulbs. This year the car had the AC compressor go and needed to be replaced, and there was a coolant leak wit

Would absolutely buy from Norm’s again :) we had absolutely no issues while we were there, treated with respect, very kind people working that day. Overall just a great experience. We absolutely love our new truck, thank you again!

I will never buy another car from Norms again! after buying a 2011 Subaru Outback from Norms. Don’t be scammed! By buying the extended warranty they offer! Two transmissions in only 4 years! When I only put 20k miles on the car! I don’t drive hard & take care of my car. If you buy this warranty yeah they will replace the transmission with junk yard transmission that has with no warranty on the part from the time you drive away! After they installed the second transmission only being in my car for less than a year service department told me the transmission making noise and nothing they could do since the warranty wouldn’t cover the car anymore even though it’s a 5 year warranty and I’m on year number 4. Apparently it’s a 5 year warranty but if you use the warranty they will just cap y