Norris Ford - Parts

I recently purchased a 2025 Ford F-150 King Ranch from Norris Ford, and the entire experience was exceptional. My salesman, Bryan O’Connor, was fantastic to work with; not only knowledgeable about the truck but genuinely compassionate and patient throughout the process. He never made me feel pressured and took the time to understand exactly what I was looking for, making the purchase feel personal rather than just another transaction. It’s rare to find that level of care in car sales, and I really appreciated his approach. The professionalism at Norris Ford extended beyond the sale as well. When a small issue with the truck popped up shortly after purchase, the Sales Manager, Mike Fitzpatrick, and the team handled it immediately. There was no run-around or hesitation; they just took care

Of the 11 new vehicle purchases I've made in my life this was top two for best experience. Salesman was Tyler Lisa. Beat out every other dealer I got prices from without haggling. Straight shooting and no high pressure sales tactics. Will be getting my next vehicle here 💯

Once again I had my 2020 ford edge serviced at Norris. Just like normal they did a fantastic job! People here are always very nice. Would not expect anything less from Norris!

Cortland, Mike, Jim, and Kyle worked as a wonderful team. I truly appreciate the help that each one of them, especially Cortland, gave to finalize the deal and deliver the SUV that I've had my eye on for so long. It was a great experience working with the Norris Ford sales team.

Overall, it was a very welcoming, patient, and friendly atmosphere. Instead of just handing me my receipt, the technician came out and personally talked to me about my vehicle. In a post-COVID world, that level of customer care is rare, and it’s exactly why I continue to come to Ford Norris instead of the dealer that was servicing my car for free.