North Hollywood Toyota Body Shop

I have never seen such a terrible body shop in my life. I strongly recommend that you do NOT take your car there. I took my car to them twice for two separate accidents, and both times the repairs came back with gaps and misalignments. After that, I went back five more times for them to fix it, and they still couldn’t do it. My car still has gaps, and I’m on my way there again right now. I will never leave my car with them for repairs ever again. Also, every time I take the car back, they act annoyed, even though my insurance already paid them $13,000. Despite getting paid that much, they are still unwilling and do a terrible job

Jon Semerdjian was excellent to work with throughout the entire process. He was professional, knowledgeable, and kept me updated every step of the way. He made the repair experience smooth and stress-free, and I really appreciated his clear communication and attention to detail. My vehicle looks great and I’m very happy with the service I received.

I can’t thank Jon and his team at North Hollywood Toyota Collision Center enough. From start to finish, they were professional, supportive, and incredibly helpful throughout what turned into a very stressful claims process. While dealing with delays and a lack of communication from the insurance side, Jon and his crew consistently kept me updated, pushed for what was needed, and helped navigate a lot of the back-and-forth that I shouldn’t have had to deal with. They handled everything with care and patience, and it genuinely felt like they were in my corner the entire time. If you’re ever in an accident and want a shop that actually has your back, this is the place to go. Thank you again, Jon, you and your team made a frustrating situation much easier to handle.

This body shop was highly recommended to me by a coworker after our Toyota Highlander was hit and in need of repair. After picking up my car today, I can also give a resounding recommendation to use this place for any collision damage needs. Having to get one’s car repaired is never a fun or easy task, but Richard and his team made it as painless as possible. From the very first point of contact, Richard was professional, kind, and very responsive. His communication made it easy for me to understand next steps, scheduling, quotes, insurance payment, etc. They made quick work of the repairs, and my car was done more than a week earlier than initially estimated. The car looks good as new, and it was returned to me clean and well taken care of. I live near dozens of auto body shops, bu

Listen, I drive far to get to this amazing spot and I hate LA traffic. (Haha). Patricia works the front desk and always greets you with a warm smile and gentle instructions to start the process. It's definitely a family feel with customer service and communication. I specifically worked with John who is the best! He helped me to communicate with my difficult insurance company while keeping me updated along the way. This saved me from additional stress because I definitely didn't need any more headaches with my car. During my walk-through process he explained all the work that would be performed step by step with disclaimers of possible other findings once parts were removed. John also helped me to get into my rental through my insurance and coordinated the best dates for me to get the