North Texas Automotive Service

Came in because I was having AC issues. They replaced my AC condenser fan and topped off the refrigerant. There’s a reason they have such good reviews. They’re honest and their customer service is great.

I took my company car in for an oil change and service. It set in the parking lot over 2 hours before I had to ask about it. They forgot it was out there. They said it needed an air filter. They didn’t have one they had to get one brought over. I could wait any longer so left. I can back the next day to have the filter installed. They had the wrong one. They said it would 20 minutes to get the right one. It was an hour and a half. The lady was nice but the over all service was disappointing.

Tammy was hands down absolutely amazing the last 10days, getting my vehicle up and going and making sure I had the best prices available! Will always return just bc of Tammy’s customer service!

BEWARE! I came here on 5 Feb 24 and asked for a tire patch and secure my exhaust which was loose. The tire had a slow leak, I had to put air in it about once every week and a half. They fit me in quickly, which I appreciated, but that was the only good part of my experience. I was told they couldn’t fix the exhaust, I need to go to a muffler shop for that..no problem. I was told it would be $130 for the tire and inspection which I did not ask for, nor did they tell me they were going to do a full vehicle inspection before taking possession of my truck. I scheduled the other work they suggested (which I am definitely not having this shop perform now) so they didn’t charge me the inspection fee and I paid about $30 for a tire leak repair. I got in the truck and the tire pressure of the tire

Well the service is great nice people just wish they where more clear on the diagnosis fee of $140, they are saying handing them the key is authorization no signature just verbal, bc im deciding to use someone else. I get it time is money and they wave the fee if you decide to go through with the repair just need better communication.